Just click to button shown besides agony aunt's profile and start chatting instantly.
Online - Agony Aunt is online and you can instantly chat with him/her.
Offline - Agony aunt is not available, you can leave a message.
Busy - Agony aunt is advising other customers. You can leave a message.
You need to use a valid email address but you can choose any nickname – it doesn’t need to be your real name. Your Agony Aunt/ Uncle will only see your nickname when you talk to them. Your email address will be kept confidential.
Each message costs £2.99. You can purchase more messages in one transaction by specifying the number of messages.
The maximum allowed message length is 500 characters (without spaces) per message. If you want to write more than 500 characters then you can continue it in next message.